Houston Marriott Medical Center/Museum District

I stay here often for work, and this last visit was the highlight of many. Paulina and Vee at the front desk are fantastic and made my day! The M-Lounge here is also great and the young man working inside is a great person! Hotel makes being away from home a bit easier.

Beautiful facility, outstanding service, very nice rooms, located in the Medical Center, with an adjacent skybridge to the Methodist Hospital complex. Pricy; the mandatory $25 fee for entertainment and recreation covered a $15 discount at one of the restaurants (still pricy), admission to a local museum, and in house wi-fi. Unfortunately we were not there on vacation, but to take someone early in the morning (5:30am) via the Skybridge to Methodist Hospital for major surgery, and could not take advantage of the offers, but still had to pay for the package.

The staff at this location have been so kind to me and my daughter. We basically lived there for 6 months flying back and forth for medical care. Every single member of the staff have made my stressful days easier. I hope they know how appreciative we are and I will remember their kindness forever.

The staff is very friendly. The rooms are clean and well thought out. There are plenty of dining options. I would recommend getting a room with "M" club access. The gym has all you need for getting in that workout while traveling.

We stayed at this hotel last year, and I gave it a 5-star review. It's still a great location with nice rooms, and a great staff, but our experience this time wasn't quite as good. We chose our room rate because it included M Club access. The first morning we went to breakfast, the hostess informed us that our room number wasn't on her list. To her credit, she got on the phone immediately and verified our room number. After breakfast, we went to the front desk and got the red card we should have been given at check-in. The next morning, the buffet wasn't ready when we went around 7:30 a.m. The dining area was littered with trash, the coffee was cold (left over from the previous day), and there were no juice dispensers. If the person whose job it was to set up didn't show, someone should have figured it out and delegated the work a little sooner. My other disappointment was the discovery that Marriott no longer provides the robe and complimentary slippers for guests. There's still a brochure in the room inviting you to relax in your robe and slippers, but no robe or slippers. Maybe it's a cost-cutting measure, which I can understand, but disappointing nevertheless.

Our stay here was so special! Aunjanae was the most welcoming and pleasant host, a paradigm of top-notch service and hospitality. Anything we needed, she was there, TRULY! Tito in the M Club is amazing and helped us tremendously and effortlessly. Even our housekeepers on the 23rd floor were so friendly and wanted to chat us up! We felt like we were at home, appreciate y’all!

Right in the heart of medical center! Valet service was nice, very polite and prompt. Self parking also Right next door. Nice restaurants and M bar with free goodies (snacks, coffee, water). Rooms nice, shower was devine!

Theo was super accommodating and friendly! He made our stay way better. This location was very close to the HMNS so it was super convenient. I didn’t know about the destination credit, but it was so cool! The shuttle service is complimentary, so it was also super helpful. The drivers were so friendly too so that’s a plus. The rooms were standard hotel rooms, nothing special. I wish they were a little bit cleaner though. Overall, my partner and I enjoyed our stay :) Thank you!